Privacy Policy
Last updated: July 20, 2026Southpaw Junk Removal ("we," "us") operates southpawjunk.com. This policy explains what information we collect, why, and what we do with it. The short version: we collect only what we need to give you a quote and do the job, we don't sell your information, and we don't send marketing you didn't ask for.
What we collect
- Quote requests: when you use our quote form, we collect your name, phone number, email address (optional), town, and a description of the items you want removed.
- Texts and calls: if you text or call us, we receive your phone number and the photos or messages you send.
- Analytics: we use Google Analytics to understand how visitors use the site (pages viewed, general location, device type). This uses cookies and collects data such as your IP address. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser.
How we use it
- To respond to your quote request and schedule and perform junk removal services.
- To contact you (by call, text, or email) about your request or your job — not for marketing.
- To understand how our website is used so we can improve it.
Who we share it with
We do not sell, rent, or trade your personal information. We share it only with service providers that make the website work:
- Netlify hosts our website and processes form submissions on our behalf.
- Google Analytics processes site-usage data as described above.
We may also disclose information if required by law, or to protect our legal rights.
How long we keep it
We keep quote requests and job records only as long as needed to serve you and to meet ordinary business and legal record-keeping requirements, then delete them.
Security
The site is served over HTTPS, and we maintain reasonable security measures as required by the Illinois Personal Information Protection Act. If a data breach ever affects your personal information, we will notify you as that law requires.
Your choices and rights
- You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it — email us and we'll take care of it.
- The email field on our quote form is optional.
- Depending on your state of residence, you may have additional rights under state privacy laws. We honor reasonable requests regardless of where you live.
Children
Our website and services are not directed at children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we'll post the updated version here with a new date.